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Help and Support

Links

Click on the Icons below to access your support options

Frequently Asked Questions

Questions we have been asked by people wishing to join us and existing customers.

Server Status

Shows the status of our main servers, please check here before reporting a fault as we may already be fixing it for you.

Support Database

We have a huge support database with answers to most questions - just log in to your eXtend panel and click help at the top.

Support Ticket

Still have a problem then please contact us through your contact  support ticket system in your customer centre.

Help Guides

We have developed several online guides to help our customers use all our services. If you have something you’d like to see here please let us know.

Support Forum

For services we don’t support (e.g. the free scripts) please feel free to use our online forum to put questions to the rest of our customers who may know the answers